Purchase Options & Cancellation Policy

We like to keep things straight with our bros. Here’s how cancellations work depending on what you snagged:

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One-Time Purchases

• Once an order is placed, it cannot be canceled if it has already shipped.

• If your order hasn’t shipped yet, hit us up at info@bropicks.com and we’ll do our best to intercept it.

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Pre-Orders

• Pre-orders can be canceled anytime before the product ships.

• Once it ships, it’s considered a completed order and follows our return policy.

• If you’re having second thoughts, reach out before the shipping confirmation lands.

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Subscriptions (Reloads)

• Subscriptions are flexible—you can cancel, pause, or change your plan anytime before your next billing date.

• Once you’ve been charged and your reload ships, that shipment can’t be canceled, but future ones can.

• Manage your subscription through your account or email us if you need backup.

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Refunds for Cancellations

• Approved cancellations for unshipped orders or pre-orders will be refunded to your original payment method.

• Subscription cancellations stop future charges but do not refund past ones.

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⚡ Bottom line: If it hasn’t shipped, we’ll work with you. If it’s already on the way, it’s yours, bro.

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